NZXT Flex PC Rentals: Still Misleading, Says Gamers Nexus

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NZXT Flex PC Rentals Under Fire Again

Gamers Nexus has released a follow-up video criticizing NZXT’s Flex gaming PC rental program, claiming the company continues to mislead customers despite previous adjustments. Host Steve Burke reiterates his previous assertion that the program is a “scam”.

NZXT’s Response Falls Short

While NZXT responded to initial criticism by clarifying details and updating specs, Gamers Nexus found inconsistencies persist. The video highlights discrepancies in FPS numbers and a now-removed FAQ entry that falsely advertised an RTX 4090 GPU in a Player: Three Prime build, when it actually contained a 4080 Super. Even a current “What GPU is right for me?” FAQ entry lists the RTX 4090 and its benefits, further highlighting the issue of inconsistent information. Burke questions how customers are expected to keep up with constant spec changes.

Further Criticisms

Gamers Nexus also points out other issues such as:

• Improper packaging damage fees exceeding the cost of comparable non-rental PCs.
• The continued presence of creator-based ad videos, despite NZXT’s claim to have removed influencer marketing for Flex.

NZXT has yet to respond to Gamers Nexus’s latest findings. The video concludes with Burke mentioning he’s received concerning tips from former employees and customers, hinting at a more thorough investigation to come.

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